Last updated: March 2026
Callhand helps businesses respond to missed calls by sending a follow-up SMS and collecting basic job details so they can contact you.
We respect your privacy and only collect information necessary to provide this service.
We use this information to:
Message content may be processed using automated systems (including AI) to structure and summarise job requests.
We do not use your information for marketing or unrelated purposes.
Information may be stored securely in logs for service operation, troubleshooting, and improvement.
We take reasonable steps to protect your data from unauthorised access.
Your information is shared only with the business you contacted so they can respond to your enquiry.
We do not sell or share your data with third parties for advertising.
By calling a business that uses this service, you consent to receive a response related to your enquiry. If your call is missed, you may receive a single SMS requesting details to assist with your request. Message frequency is limited to a small number of messages per interaction, typically one initial message and a brief follow-up. This is not a subscription service, and you will not receive ongoing or promotional messages. Standard message and data rates may apply depending on your mobile carrier.
You can opt out at any time by replying STOP. After opting out, you will not receive further messages. You may opt back in at any time by replying START.
We retain message data only for as long as necessary to operate and improve the service. Data is retained for a limited period (typically up to 30 days) and automatically deleted thereafter.
You may request deletion of your data by contacting us. We will take reasonable steps to remove your information from our systems.
We may update this policy from time to time. Changes will be posted on this page.
If you have any questions, contact:
justin@callhand.co